Project-based service businesses face many challenges in today’s markets. With Microsoft Dynamics 365 Project Operations there is finally an end-to-end solution tailored to your needs.
Track potential projects, expected revenue, costs, and margin early in the sales cycle — so your team can qualify opportunities faster and prepare more accurate project forecasts.
Create work orders from cases, sales orders, emails, service agreements or IoT alerts, and define tasks, parts and labor required. Copilot can summarize work orders and suggest responses to customers via Outlook.
Gain visibility into resource availability, skills, and demand so you can assign the right people to the right work. Better resource planning helps improve utilization and supports more predictable delivery.
Capture time and expenses quickly and accurately so project work is costed correctly and billing stays on track. Teams can record effort against tasks and deliverables with less manual overhead.
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