Dynamics 365 for Logistics & Transportation

Connect order management, dispatch, partners, and customer portals - so you stabilize performance, reduce empty miles, and cut service inquiries.

Rising service expectations, cost pressure and compliance demands meet driver shortages and complex carrier networks. Connected planning, mobile execution and real-time visibility are essential — Dynamics 365 provides the foundation.

Challenges of Logistics & Transportation:

Tour planning & fleet utilization

Hard constraints, narrow time windows, driver hours regulations and last-minute changes collide every day. Without connected planning, dispatchers spend more time firefighting than optimising — and trucks run empty kilometres no business can afford.

Resource planning across own fleet and subcontractors

Coordinating internal teams with external carriers, charter partners and freight forwarders requires a single view of capacity, qualifications and cost. Spreadsheets and email chains can’t keep up with networks that change by the hour.

Dispatch & execution control on the road

Drivers, subcontractors and assets are constantly moving. Mobile execution — from POD capture to incident reporting — must stay in lock-step with dispatch, otherwise exceptions only surface when it’s too late to react.

Documentation & regulatory compliance

Driving and rest times, dangerous goods (ADR), customs paperwork, CO<sub>2</sub> reporting and audit trails all need to be captured cleanly the first time. Manual documentation eats margin and exposes the business to fines and customer claims.

Solutions & Technologies for Logistics & Transportation

From project delivery and field operations to compliance and sustainability reporting — we implement Microsoft solutions that connect planning, execution, and data in one platform.

Core Business Applications (Microsoft Dynamics 365)

Build apps, automate workflows, and turn operational data into real-time insights — without heavy development. Power Platform brings your teams closer to execution, faster decisions, and scalable automation.

Automation, data & AI (Power Platform + Azure)

Automate workflows, build lightweight apps, and turn operational data into real-time insights — all on a secure Microsoft foundation. Reduce manual handoffs, standardize execution, and make your processes AI-ready.

Measurable outcomes, from first mile to last.

A connected platform built on Microsoft 365 and Dynamics 365 turns fragmented tour planning, dispatch and partner coordination into a single operating picture — so every kilometre, hour and handoff works harder for the business.

35%

Up to 35% more transparency through integrated reporting across projects, resources and operational processes.

Logistics & Transport

Optimisation of tour planning, fleet utilisation and partner management through connected processes and real-time transparency.

Dispatch & Field Service

Reducing empty runs and downtime through connected planning, mobile execution and real-time control of drivers, subcontractors and resources.

25%

Lets map your next steps

Ready to simplify your stack and speed up delivery? We are happy to support.

Hear directly from the companies we’ve partnered with

Organizations from diverse sectors come to us with distinct needs — and we design solutions that match their ambitions.

WBS helped us replace an outdated system with a scalable Microsoft platform. They understood our processes quickly and delivered a solution we can actually grow with.

WBS brought clarity to a complex process landscape. Strong technical expertise, clean execution, and a solution we can rely on long-term.

Ready to modernize your logistics operations?

Let’s pinpoint quick wins with Microsoft Dynamics 365 and Microsoft 365.

Focus Industries

Turn complexity into clarity with Microsoft Dynamics 365

Clarity. Structure. Impact.